Was this answer helpful? Thank you for your feedback. Most Popular: Can I change my booking? Can I cancel and get a refund online? How can I get in touch with Eurostar? What is Eurostar's compensation policy in case of delays? Is there anything I can't take on Eurostar? To book a Eurostar passholder fare with an Interrail or Eurail pass, see here. Print-at-home tickets can be sent to you by email or you can pick up tickets at the station before departure from the e-ticket machines.
Back to top. The video shows a Eurostar e Some journeys are operated by refurbished e trains. Also known as 2nd class, standard class is comfortable, carpeted and air-conditioned, some seats unidirectional, a few around tables for four, ideal for families or friends. All seats have an individual reading light and fixed or drop-down table, there is free WiFi and all seats have power sockets.
Standard class seats on the e and refurbished e trains can be reclined slightly, for posture rather than sleeping. Standard class seating. This is a Eurostar e As in Standard class, there's a minute minimum check-in and no access to the business lounge, tickets are all non-refundable and only changeable for a fee.
All seats adjust from upright to a slight recline and all seats have an individual reading light and fixed or drop-down table. Although confusingly using the word 'Standard' in its brand name to help attract business travellers whose companies don't officially allow first class travel, make no mistake, this is indeed first class.
Standard Premier replaced Leisure Select in Is Standard Premier worth the extra? Standard class is perfectly adequate and it's only 2 hour 20 minutes to Paris or 2 hours to Brussels after all. There's no need to pay more if you don't want to. So yes, it's a nice experience especially if your journey is for a special occasion!
Standard Premier table for two on an e Standard Premier light meal Standard Premier light breakfast Standard Premier seating on an e or e train. All seats adjust from upright to a slight recline, and all seats have an individual reading light and fixed or drop-down table. The only downside? It's priced assuming your company is paying!
Business Premier table for two on an e Business Premier cooked breakfast Business Premier meal Business Premier seating on an e or e train. Eurostar vary the allocation of first class cars on each train between these two classes according to demand. See the Tips for choosing your seat section below for a Eurostar seating plan. All Eurostar tickets include a specific reserved seat, and initially you'll be allocated seats. If you're buying at www.
If you buy tickets at www. See tips on picking the best seats below. Important: The Manage Booking system will work if you bought your ticket at www. By all means try, but don't be worried if your reference number doesn't let you use this feature. Booking references issued by some perfectly legitimate sales channels won't necessarily work this system. Seat numbering plan for Eurostar e Currently, all Eurostar departures are operated by e trains.
All 8 e s have been put into storage until passenger numbers return to normal after the pandemic. However, for the record, here's how to check:. Go to www. If your first class seat is in cars 1, 2, 3 or 14, 15, 16 it is an e If it is in cars 7, 8, 9, 10, 11 or 12 it is an e Remember that the type can still be switched on the day for operational reasons! If you already have a ticket you can go to www. If your train has 16 cars with 1st class at each end, it's due to be an e If 18 cars with all 1st class cars in the middle, it's an e If you're travelling as a group of 3 or 4 people , choose seats around a table as opposed to airline-style pairs all facing the same way, as this is much more sociable.
If you're a couple in first class , choose a pair of seats facing across an intimate table-for-two. If you prefer a window seat which lines up with the window rather than one next to a blank bit of wall between the windows , look carefully at the plan. The white or pale blue sections in the coach walls on the plan are the windows. In standard class, a seat in the car next to the bar car makes it easier to fetch food and drink, which might be a consideration.
On the other hand, you get more people walking through to get to the bar. If you've a tight onward connection when your Eurostar arrives in Paris or London , book a seat at the front of the Eurostar train i. If going to Brussels, see information about the short cut to other platforms here. Quiet coach : Eurostar trialled a 'quiet coach' in Business Premier and Standard Premier but not Standard class in , but the trial ended, and there is now no designated quiet coach. On Eurostar's e trains in all classes but not e , the edge of your seat can be extended 2 inches just by pulling it out.
If you're tall, this is a great feature! Unlike other British and European trains, Eurostar operates a check-in system. You must check in for any Eurostar train at least 30 minutes before departure 10 minutes for Business Premier passengers, 60 minutes for the Eurostar ski trains. However, the gates still close 30 minutes before departure 10 minutes for Business Premier so if you can't make the full 90 minutes because of your other train connections it should still be OK.
But earlier is better! Check-in opens at up to 2 hours before each train departure, it varies depending how busy they expect to be that day.
Check-in at London St Pancras. Check-in at Paris Nord. Check-in at Brussels Midi. The check-in gates are in the wide passageway off the lower street level shopping arcade, one level down from the Eurostar trains themselves. To check in, place your ticket barcode on your phone or a printout against the small scanner screen on the automatic ticket gates. Or you can use a staffed check-in kiosk. If you want to change your allocated seat for example, to make sure you're facing forward , ask at a staffed kiosk.
No need to remove your belt or shoes, no nonsense with liquids though they don't like you carrying a cup of coffee through! After the security scan there's a UK passport check, where staff will scan your passport.
Then there's a French passport check. Then you're inside the departure lounge and free to use the shops, bar, cafe or other facilities until your train is ready for boarding, usually minutes before departure.
The Eurostar information desk can provide you with Eurostar information, a free map of Paris, and Paris visitor metro passes.
The entrance to the Business Lounge at St Pancras is on the right-hand side of the departure lounge, immediately after the passport check. The six Eurostar platforms at St Pancras platforms are directly above the departure lounge, and a boarding announcement will be made about minutes before departure. There are two gently-sloping moving walkways up to each platform, plus a lift. If your reservation is in cars , you use one walkway, if your reservation is in cars you use the other.
Just follow the signs! There are no formalities on arrival in Paris, Lille or Brussels other than a very occasional spot check , it's all done before you board. So on arrival you just walk off the train, simple as that St Pancras' beautiful gothic facade The station building is now a luxury hotel, the Renaissance, accessed from the forecourt via the big archway in the photo above. See London St Pancras station information. This way to check-in! Check-in gates: You scan your ticket barcode to open the automatic gates, then through security, then a passport check, and you're in the departure lounge!
Departure lounge In this photo you can see the travelator up to the platform, and the shop at the back. The blue bench seating in the centre of this photo has now been improved with more regular seating of the brown type. Business Premier lounge When boarding is announced, staff open the glass doors and passengers go up the travelators to the platform above.
There are six platforms, Station plan, click top right to expand. To use the automatic gates, place your ticket barcode on your phone or a printout against the small scanner screen on the gate. If you want to change your allocated seat for example, to make sure you're facing forward , use a staffed kiosk. Immediately after the ticket check you enter the terminal and have your passport checked by French police.
Then there's a passport check by UK Border Force, with a choice between staffed kiosks and automated passport e-gates. You then turn right and enter the departure lounge which is on the first floor alongside platform 3 there isn't a platform 1 or 2 at Paris Nord.
It also has a cocktail bar, open afternoon and evenings. It's on the second floor, immediately after the security checks turn left and go up the stairs or lift. Porte A is the one closest to the buffer stops, for boarding cars at the rear of the train. Porte B is the far one, for boarding cars at the London end of the train.
However, they lead to the same platform, so it's not the end of the world if you use the wrong one. There are no formalities on arrival in London unless UK customs people pull you over , it's all done before you board. This photo is taken looking along the station concourse with the platforms on the right.
It shows the escalator opposite platform 17 up to the balcony leading to the first-floor Eurostar check-in. Departure lounge at Paris Nord. Much improved since the early days, there are toilets, shops and cafes. Business Premier lounge , upstairs from the main lounge, featuring this great cocktail bar. Paris Nord station plan, click top right to expand Check-in at Brussels Midi The main concourse at Brussels Midi is a wide and it has to be said gloomy street-level passageway running underneath all 22 platforms.
It's marked Channel Terminal. Inside the Channel Terminal entrance you'll find a small waiting area with staffed check-in desks and automatic ticket gates. Immediately after the ticket check there's a passport check by Belgian police. Then comes a passport check by UK Border Force. No need to remove your shoes, no nonsense with liquids though they don't like you carrying a cup of coffee through! In Brussels I find my belt buckle sets off the metal detector, in London it doesn't.
Once in the large departure lounge there is a car-bar, jewellers and chocolate shop. The entrance is inside the main departure lounge, veer left when you enter, passing the cafe counter to your right. Entrance to the Eurostar terminal in Brussels Departure lounge at Brussels Midi The entrance to the Business Premier Lounge is to the left of the cafe, behind the big steel pillar in this photo. Business Premier lounge. This is the drinks area. Brussels Midi station plan, click top right to expand There are two types of train in service with Eurostar, both with similar interiors:.
Eurostar have 17 e trains. Eurostar have 8 e trains, but they have all been taken out of service and put into storage during the coronavirus pandemic. They are likely to remain out of service until passenger numbers return to previous levels, with all services operated by e trains until further notice.
How to tell which type of Eurostar is due to operate which departure. Eurostar introduced the first of their new e trains onto the London-Paris route in and all 17 e trains are now in service.
Built by Siemens, the new trains feature free WiFi in all classes and power sockets at all seats. And yes, seat 61 is still the best seat in the house - if you pick seat 61 in the right first class car, that is. Like airlines, Eurostar uses dynamic pricing: the prevailing fare level depends on demand. For every departure, the train operator decides how many seats it wants to sell at each price level, and when the cheaper tickets sell out, the price rises. Unlike airlines, Eurostar rarely nudges down prices to stimulate demand — while easyJet or Ryanair might reduce the fare for a slow-selling flight a month or two before departure, I have never seen Eurostar do that for trains.
It is most likely to be available for departures from noon on Monday until the last service on Thursday, and for Saturday services from noon onwards. Be flexible about when you travel. The very earliest and latest trains are worth checking — with the limited number of onward connections, they tend to be less in demand. Middle-of-the-day services are also cheaper.
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